Suburban Hospital supports patient- and family-centered care and recognizes that family members and loved ones are an important part of a patient’s care team and essential to patients’ health and well-being.
The patient defines who is a “family/partner in care,” and the “family/partner in care” can be based on biological, legal, or emotional relationships. The “family/partner in care,” as defined by the patient, is welcome 24 hours a day according to the patient’s wishes. NOTE: Whether in a private room or a shared room, the health care team, which always includes the patient and “family/partner in care,” will work together to determine the number of people welcomed at the bedside at any one time to promote a safe and quiet environment for healing.
Visitors are guests of the patient or family, and, in some cases, may be relatives. Visitors are encouraged to visit during the hospital visiting hours of 8 am to 9:30 pm.
Families are encouraged to identify one family/partner in care to communicate with extended family members and hospital staff.
• Always wash your hands or use the hand gel dispensers when entering the hospital and patient rooms. Hand washing is the best protection against spreading diseases. All partners in care and guests of a patient must be free of communicable diseases, including colds and flu, and must respect the hospital’s infection control policies.
• Food, drink, plants and flowers may be restricted in some areas or for some patients. Please check with health care providers before you bring any on the units.
• Children supervised by an adult are welcome to visit and are not restricted by age. Please prepare your child for the hospital visit. For everyone’s safety, children need to remain with the adult who is supervising them. This will ensure a safe and restful environment for the patients and a positive experience for children.